The Women’s Housing Company (WHC) is a specialist community housing provider, supporting vulnerable women across metropolitan Sydney for over 35 years.
The role of Client/Customer Service Officer is available to join the Women’s Housing Company during an exciting growth phase. This role is a rewarding opportunity for a passionate social housing expert with exceptional customer service skills and a can-do attitude. You will be the first point of contact for all clients, providing information in a fair, compliant and transparent manner. If you pride yourself on your service delivery and ethics and want to use your skills to make a positive difference, this is the perfect role for you.
Reporting to the Housing Services Manager, the Client/Customer Service Officer role is responsible for delivering exceptional customer service to current and prospective tenants of the WHC who may present via phone, email or face to face.
*Please refer to the attached PD for the full list of responsibilities.
Essential Criteria: To be successful in this role you must have:
Your expertise, passion and energy will ensure your success in this role. If you want to be a part of and contribute in this exciting growth phase, please apply now.
When applying for this role, please address the selection criteria in your application and covering letter.
A full position description can be found below.
Please note that being female is a genuine occupational requirement of this role [Sec 31 Anti-Discrimination Act 1977].